Scholarly PublicationItems where Author is "Ali, Shoukat"
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Ali, Muhammad Asghar and Ting, Ding Hooi and Isha, Ahmad Shahrul Nizam and Ahmad-Ur-Rehman, Muhammad and Ali, Shoukat (2023) Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender. Journal of Asia Business Studies, 17 (2). pp. 308-326.
Ali, Muhammad Asghar and Ting, Ding Hooi and Isha, Ahmad Shahrul Nizam and Ahmad-Ur-Rehman, Muhammad and Ali, Shoukat (2023) Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender. Journal of Asia Business Studies, 17 (2). pp. 308-326.