Quality evaluation of e-government website using web diagnostic tools: Asian case

Jati, H. and Dominic P, Dhanapal Durai (2009) Quality evaluation of e-government website using web diagnostic tools: Asian case. In: 2009 International Conference on Information Management and Engineering, ICIME 2009, 3 April 2009 through 5 April 2009, Kuala Lumpur.

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In recent years, many people have devoted their efforts to the issue of quality of Web site. The concept of quality is consisting of many criteria: quality of service perspective, a user perspective, a content perspective or indeed a usability perspective. Because of its possible instant worldwide audience a Website's quality and reliability are crucial. The very special nature of the Web applications and Websites pose unique software testing challenges. Webmasters, Web applications developers, and Website quality assurance managers need tools and methods that can match up to the new needs. This research conducts some tests to measure the quality of e government web site of five Asian countries via web diagnostic tools online. The result of this study confirmed that the Egovernment websites of Asian are neglecting performance and quality criteria. © 2009 IEEE.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Asian countries; Diagnostic tools; e-Government; E-governments; Quality criteria; Quality evaluation; Tools and methods; WEB application; Webmasters; Website quality; Computer software selection and evaluation; Diagnostic products; Government data processing; Information management; Quality assurance; Quality control; Quality of service; Software testing; Total quality management; World Wide Web
Subjects:Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments / MOR / COE:Departments > Computer Information Sciences
ID Code:93
Deposited By: Assoc Prof Dr Dhanapal Durai Dominic P
Deposited On:23 Feb 2010 04:02
Last Modified:19 Jan 2017 08:25

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