End User’s Perspective of Usability in Mobile Learning System

Nowadays, mobile information technologies are
spreading fast and wide across countries. Mobile devices have
potential to be integrated into the classroom nowadays. The
traditional lecture and tutorial in class is still continuing but
with the fast increasing of smartphones, it requires an
increasing portion of long life learning (LLE) elements. Many
higher educational providers (HEP) are having difficulty in
coming up with an effective method in producing pervasive
learning. This issue is rising to the higher level on mobile
platform due to the increasing popularity of the smartphones
and touchscreen phones today such as Android, iOS, Windows,
and Symbian based phone. Statistics collected in 2010 reported
that more than 300 million smartphones are produced and sold
which takes off 19 percent of the total mobile communications
device sales. It recorded a 72 percent of increase compared to
year 2009. The aim of the paper is to discuss a process for
developing a usability mobile e-learning system framework that
can reduce or overcome the existing usability issues concerning
end-users. This is a preliminary study whereby the data
collection has not been carried out yet.