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Validation of Building Maintenance Performance Model for Malaysian Universities

Olanrewaju, Abdul Lateef and Khamidi, M. Faris and Idrus, Arazi (2011) Validation of Building Maintenance Performance Model for Malaysian Universities. [Citation Index Journal]

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Official URL: http://www.waset.org/journals/ijhss/v6.php

Abstract

This paper is part of an ongoing research on the development of systemic maintenance management model Malaysian university buildings. In order to achieve this aim, there is a need to develop a performance model against which services are measure. Measuring performance is a significant part of maintenance management service delivery. Maintenance organization needs to know where they are in order to provide user-driven services and to enhance productivity. The aim of this paper is to formulate a template or model for university maintenance organization in Malaysia. The model is based on literature review and survey questionnaire and has been validated. Through grounded theory, this paper developed a 8 points matrix for the university maintenance organizations for measuring and improving their service delivery. The potential of the model is guide and assists towards providing value added service delivery through initiating maintenance according to user value system rather than on the condition of the building.

Item Type:Citation Index Journal
Subjects:T Technology > TA Engineering (General). Civil engineering (General)
Departments / MOR / COE:Departments > Civil Engineering
ID Code:7185
Deposited By: Dr M Faris Khamidi
Deposited On:12 Dec 2011 07:26
Last Modified:19 Jan 2017 08:22

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