Usability Management System (USEMATE): A web-based automated system for managing usability testing systematically

Wan Ahmad, Wan Fatimah and Sulaiman, S. A. and Johari, Farah Syahidah (2010) Usability Management System (USEMATE): A web-based automated system for managing usability testing systematically. In: User Science and Engineering (i-USEr), 2010 International Conference on , 13-15 dec 2010, Shah Alam, Selangor, Malaysia.

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Usability testing is necessary to be performed by software development companies to determine whether their products are usable or not. It is equally important for the end-user companies running usability studies as well. This paper presents the development of Usability Management System (USEMATE), an automated system as an alternative solution to assist usability tester or practitioner to run usability testing more efficiently and effectively. The main objective of USEMATE is to enhance the current systems which are paper-based, involving manual score calculation using excel and manual response time recording into a web-based management system. The tools used for the development include Apache Web Server, Adobe Photoshop CS2, Adobe Dreamweaver CS3 and a personal computer (PC). The modules and usability criteria included and the approach used in the development of this automated system were replicated from a case study on usability testing of a webpage conducted earlier. USEMATE is envisaged to be able to decrease the lengthy working hour and energy needed to manage the usability testing process from phase to phase.

Item Type:Conference or Workshop Item (Paper)
Impact Factor:SCOPUS
Subjects:T Technology > T Technology (General)
Departments / MOR / COE:Research Institutes > Megacities
ID Code:4480
Deposited By: Assoc Prof Dr Wan Fatimah Wan Ahmad
Deposited On:18 Mar 2011 04:08
Last Modified:19 Mar 2014 03:43

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