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Evaluation on Knowledge Management Process In Very Small Software Companies : A Survey

Basri, Shuib and O’Connor , Rory V (2010) Evaluation on Knowledge Management Process In Very Small Software Companies : A Survey. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

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Abstract

Software development projects always involve knowledge intensive exchanges. Therefore, the influence of well-organized software development knowledge process could prevent organizations from suffering from the knowledge atrophy problem, i.e. loss of expert software development. In order to understand this issue, we have studied several factors (company’s strategy, communication, learning and documentation) that are related to knowledge management processes (KMP) in very small entities (VSE). An open and close ended survey was conducted in a variety of VSEs. Through statistical and content analysis for the research data, results indicate that KMP in VSEs are undertaken in an informal way. Furthermore this environment helped VSEs to easily create/share knowledge that assisted in mitigating the knowledge atrophy problem.

Item Type:Conference or Workshop Item (Paper)
Subjects:Q Science > QA Mathematics > QA76 Computer software
Departments / MOR / COE:Departments > Computer Information Sciences
ID Code:3786
Deposited By: Dr Shuib Basri
Deposited On:04 Jan 2011 00:30
Last Modified:19 Jan 2017 08:24

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