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Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework

P.D.D., Dominic and A.K., Mahmood and V., Murugesh and P., Sridevi (2008) Multiattribute analysis of the offshore outsourcing location decision using a decision support system framework. [Citation Index Journal]

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Abstract

Today's global business environment, characterised by unprecedented competitive pressures and sophisticated customers that demand speedy solutions, creates a large set of potential suppliers to evaluate and select from. The business landscape is currently witnessing widespread migration of services and functions from developed nations like the USA to destinations like India, China, the Philippines, Malaysia, Singapore, Hungary, Poland, New Zealand and other countries. Several factors influence the outsourcers to offshore effectively and efficiently. This paper presents a structured framework with subjective and objective factors for guiding the outsourcers in making the decision on the proper outsourcing location. Based on this, a Decision Support System (DSS) framework was developed to provide a way for outsourcers and practitioners to have a more comprehensive approach to the outsourcing location decision. The process illustrates the way the system aids management in the offshore outsourcing decision through knowledge support. © 2008, Inderscience Publishers.

Item Type:Citation Index Journal
Uncontrolled Keywords:Brown-Gibson model; Decision Support System; DSS; Location preference; Objective factors; Offshore; Outsourcing; Subjective factors
Subjects:Q Science > Q Science (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Departments / MOR / COE:Departments > Computer Information Sciences
ID Code:179
Deposited By: Dr Ahmad Kamil Mahmood
Deposited On:24 Feb 2010 14:56
Last Modified:19 Jan 2017 08:26

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